Q: What is my password?
A: Your personal password is required to join the PCI program online. It is used to protect your privacy and make your profile changes in the "Your Account" section.

Q: What is the Online Reservations ID and Password?
A: This is different from your PCI Number and personal password. If you are a PCI member, your Reservations ID and password have been sent to you either through the quarterly newsletter or your membership card paper. If you did not receive information or you have forgotten your ID and Password, please click here.

Q: Which restaurant can I enjoy breakfast buffet ? (complimentary when book with PCI member rates)
A: Click here to view the restaurants

Q: What should I do if need to CANCEL an online reservation?
A: Click here to cancel your reservations

Q: What should I do if I cannot make an online reservation?
A: Not all hotels accept online reservations. To make your reservations, please contact us at 8-PRINCE-CLB (877-462-3252) or E-mail us.